Technology and science in motion
To be a global technology leader, dedicated to use technology to improve our community where we are safe, engaged and have meaningful purpose in our lives.
Since its beginning in 2002, Ascentis is rooted in empowering businesses to engage with its customers. Recognized as a leading CRM agency, Ascentis today is a CRM and Technology agency focusing on empowering meaningful relationships across its platforms and solutions.
Ascentis offers its solutions and services for small, medium and enterprises businesses.
Ascentis Development and Science Center
To drive our Vision 2028, the development and science center (DSC) in Shenzhen, China, bring together talented engineers and scientists to jump start our Technology and Science in Motion. With its core mission to solving core problems we facing today and being forward thinking, our innovations are designed to address Mobility, Automations and Communications. These are supported by 3 teams in our DSC: Innovations, Product Development and Software Services.
1
Innovations
Engineers and scientist dedicated to creating innovations from ideas. The team design, develop and prototype solutions in early stages of adoptions. They are also responsible for research and studying of customer behavior and how this influence UI/UX. The early prototypes will then be handed over to product and software services teams for integrations into the solutions.
2
Product Development
Responsible for our CRM, Commerce and Data products, the product teams are responsible for solutions design and development. The teams form the heartbeat of our engineering division and create roadmaps that help businesses solve problems, empower them to engage customers
3
Software Services
Software services team designs. develops and implement enterprise projects which require high scalability, adaptability and personalization. It also provides talents to support enterprise needs in BOT service - Build, Operate and Transfer.
Technology vision 2028
Aspiring to be a global technology leader in empowering captivating connections, Ascentis' solutions and processes are designed and influenced by impact from Mobility, Automations and Communications.
​
Solutions designed to engage customers effectively depend on how and when they wish to be communicated, how they transact, how they search and access to information. Importantly, engagement on a meaningful level will need to address questions on Why customers feel they need to be engaged, and not why we need to engage customers.
​
To address the questions on Why, How and When, data from various touch points with customers need to be collected timely and efficiently. As these touch points increased over time across multiple and complex landscapes, businesses face challenges to interpret the large amount of data effectively. The entire process of data collection, ingestion, translation, presentation and follow up actions will have to be automated.
Ascentis' vision is to use technologies, connect and simplify them so that we can empower businesses to engage their customers meaningfully via captivating connections.
​
1
Mobility
Internet and smart phones are probably the most important inventions of our times as it transforms the way customers transact and engage. Mobile First and an eye on hands free devices such as smart wearables will continue to inspire us to develop solutions for today and for tomorrow.
2
Automations
AI has taken the world by storm. And will drive innovations just like how smart phones have influenced our lifestyles. We need to leverage on data and apply AI to create smart solutions with automations to process faster and yet with precision. Empower businesses to achieve costs efficiency with optimal results.
3
Communications
For any customer journey, communications with customers that can connect and engage with them are the most important. Delivering highly personalized and captivating messages which customers want, at the right time and in the right channel is a critical capability in our solutions.
Ascentis capabilities overview
Empowering Business
Platforms
​
AscentisCX
YeahPay! Unified Payment Gateway
​
B2B2C Voucher Marketplace
​
ChapterVI
Products
Ascentis CRM
Ascentis Mall Loyalty
Ascentis Ecommerce
Ascentis POS - Retail
MAKQR POS - F&B
Ascentis Insights
Game Center
Scan and Go
​
Other Services
Consulting, Implementation and Support (CIS)
​
Software services + BOT
​
Digital Marketing
​
Our platforms and services
For enterprise business with bespoked requirement
Highly scalable, personalized bespoke customer engagement solutions and services
CRM
AscentisCRM - Ascentis Customer Relationship Management (CRM) is a cloud loyalty and rewards platform for enterprises who are looking at a bespoke and personalized rewards program for their customers. AscentisCRM solutions provides Devices and POS API integrations, membership programs, rewards and vouchers campaigns, marketing automations, multi channels communications, surveys, members and purchase insights. Find out more
​
AscentisMMS - Ascentis Mall Management System (MMS) is a cloud rewards and loyalty management platform for shopping malls management. MMS is an extension of AscentisCRM and focus on shopping mall solutions. Its key features include concierge portal, tenant portal, receipt OCR processor, mall rewards programs, voucher management, carpark integrations and mall insights. Find out more
​
AscentisPOSConnect - AscentisPOSConnect is a AI IoT data capturing device that captures data between POS and receipt printer and allows businesses to integrate with CRM seamlessly without challenging POS integrations. AscentisPOSConnect can be deployed within 1 day and set you up immediately to roll out your loyalty programs.
Omni: Ecommerce, POS and Scan and Go
AscentisOMP - a cloud based omni channel management platform offers businesses who wish to have a highly bespoke and personalized customer engagement experience across online, offline and mobility channels. Managing an omni channel engagement platform is often tricky and costly to implement. OMP addresses the challenges with integrated online ecommerce and enterprise POS solution. Managing promotions are simplified with its O2O promotion engine with CRM capabilities. It also features scan and go, a mobile solution that allows customers to transact online when instore.
Consulting and Software Services - CIS and BOT
CIS - Ascentis consulting, implementation and support services focus on empowering enterprises to develop highly personalized and engaging omni channel solutions. Ascentis and Meet Isaac team of professionals, digital specialists and engineers offer consulting, implementation and support services to help businesses jumpstart their digitalization journey and take on challenging tasks such as project management, development and implementation. Find out more
​
BOT - Ascentis offers BOT - Build, Operate and Transfer, which enables enterprises to start their own development teams and scale up when necessary or when ready. Under BOT, talents in the project can be transferred to enterprises when they are ready to take over, offering businesses more flexibility to own their systems and development teams.
Data Insights
Ascentis Insights - A cloud based business intelligence visualization tool, AscentisInsights offer businesses canned dashboards to quickly jump start their needs to understand more about their customers. Featuring Rewards campaigns analysis, Dupont analysis, RFM analysis, Customers and Purchasing analysis and many more, the solution with its ready to use, simple and insightful dashboards is the best way to get started to understand your customers better.
For businesses who wish to take the first step
Cost effective, low maintenance and effective solutions
eStamping Rewards
ChapterVI - A next-gen B2C loyalty, rewards and marketing app managed by Ascentis to support small and medium businesses who wish to just focus on growing their businesses and leave the management of customers engagement to the experts. ChapterVI focus on mobility and uses AR, gamification and avatars interwoven into a e-stamping loyalty and rewards platform to drive traffic and revenue to businesses. It also offers small businesses solutions such as online shop, digital payment, table and menu ordering within one app.
​
Rewards and loyalty are essential in all businesses to engage customers. But for small businesses, costs of investment and lack of know how maybe challenging. Staring with ChapterVI eStamping loyalty is a good starting point to see the benefits of a rewards program before businesses scale up to a more bespoke solution. Find out more
​
F&B Point of Sales
and QR Ordering
MAKQR - a very cost effective, simple to set up and use cloud based Point of Sales for quick serve food and beverage small businesses. MAKQR also features menu and table ordering, digital payment and is integrated with ChapterVI eStamping app for customers engagement. Find out more
Customer engagement solutions
Creating captivating experiences with your customers
Marketing Automation
Design for businesses who wish to automate customers journey, Ascentis marketing automation tool is an easy to use, drag and drop platform connected to CRM, POS and eCommercce to empower businesses to automate their communications (EDM, Push Notification, SMS) with customers when conditions are triggered (new sign up, first purchase, repeat visit, drop cart etc)
Find out more ​
Game Center
AscentisGameCenter - Cloud based game center with captivating games featuring augmented reality features for businesses to captivate their customers. The game center comes connected with AscentisCRM/MMS/OMP and is H5 ready. Find out more
Payment Solutions
Creating captivating experiences with your customers
Online Payment
Yeahpay - A unfified payment gateway solution ..................
Find out more